Clientele and profitability, thereby. The growth of a particular industry is based on a plethora of factors such as executive and management team, Sales, Marketing, Customer Service Executives, and the quality of production. All these functions are managed by effective IT solutions such as Web development, Customer Resource Management, and Enterprise Resource Planning Software system. Crims provides such value-added software solutions which are customized to meet the requirement of a particular business. Personalized software is easy to integrate with the present system. The software helps to take the next plan of action based on data entered. The raw data is converted to reports which help to plan towards achieving targets. Based on the features of software, be it marketing, HR-related, E-commerce, sales or customer related, the reports generated helps in comparing the industry trends, outcome of the user’s industry based on the data fed, new targets to be achieved, ideal timeline relating to activities, follow up reminders in order to keep track of the prospective customers, etc.