As the 21st century is nothing less than a virtual world, it is inevitable for every business to be present virtually amongst its potential customers. Customer Relationship Management is an approach of the company to interact with its prospective and potential customers. crmesearch provides for IT solutions that provide CRM strategies to respond to the customers in the virtual world and to offer advanced technology solutions. research provides CRM software which caters to the services of accounting and reporting. It includes Marketing software that enables an organization to play a pivotal role in customer acquisition as effective marketing helps to increase the customer base of any business. Marketing software supports the markets and helps improve marketing strategies to increase customer acquisition. CRM strategy is incomplete without customer service as nonstop service to the customer enhances loyalty and endurance. Call center plays a pivotal role in increasing interaction of the consumers with the company, and hence, CRM call center software will be able to cater to improved call center performance. Thus, research provides a CRM suite package with marketing, sales, customer service application, and software.